Terms and Conditions

About us

The website www.beige-habilleur.com is owned by the company Jean et Basile, ruled by french law, capital stock of 4000€. Head office located at 68 rue de Bretagne, 61000, Alençon, France, registered at Registre du Commerce et des Sociétés d'Alençon with the number 808 024 319.

Article 1 : Terms

The terms used in the following conditions are : Buyer : Natural person acquiring products from the website Seller : S.A.S. Jean et Basile Website : www.beige-habilleur.com Products : Articles sold on the website from section clothing, accessories, footwear, or « made to order » for example.

Article 2 :  Range of application

2.1 These terms and conditions are made to define the rights and obligations selling articles or services from the Seller to the Buyer.

2.2 These terms and conditions applies to all orders made on our Website www.beige-habilleur.com.

2.3 The Company S.A.S Jean et Basile may update these terms and conditions. In case of update, all orders will be applied the terms and conditions written the day of the order.

2.4 These terms and conditions tell all the obligations of the Seller and the Buyer. The Buyer agrees with all the terms and conditions.

Article 3 : Articles and offers

3.1 All the products dispayed by the Seller are available while stock last at the time of the order.

3.2 The « Made to Order » articles are subject to acception of the order by the Supplier.

3.3 The descriptions and pictures on the Website are the most accurate possible. The article may seem a bit different. In this case the responsability of the Seller can not be involved.

3.4 Once the order confirmed by the Buyer, the Seller check the available of the articles. In case of Out of stock products, the seller offers and exchange or a refund within 30 days.

Article 4 : Price

4.1 The prices are displayed tax included without shipping costs when the adress given in the Buyer's account is inside European Union.

4.2 The prices are displayed without tax and shipping costs when the adress given in the Buyer's account is outside European Union.

4.3 In case of delivery outside of European Union, local tax, VAT and duties may apply according to the local law.

4.4 The Seller can change the price anytime and respects the price displayed at the time of the order.

Article 5 : Terms of payment and security

5.1 Payments made by credit cards are done on the secured and encrypted server of our partner Banque Populaire Rives de Paris. No information from your bank account are routing by the website www.beige-habilleur.com

5.2 The Seller may refuse an order or a delivery coming from a Buyer in dispute.

5.3 The Buyer become owner of its order once the payment received by the Seller.

5.4 The risks of delivered articles are transferd to the Buyer upon reception of the order at the delivery adress.

Article 6 : Order confirmation

6.1 The Buyer reads and agrees with all the terms and conditions before confirming the order.

6.2 The Buyer commits to give exact and true information in all the forms available on the website.

6.3 The Seller may contact the Buyer to check or confirm the given information. Giving these information is a condition for confirming the order. The buyer commits to give real email adress and phone number in the order form.

6.4 In some case, especially for default on the payment, wrong adress or any problem linked with the Buyer's account, the Seller may suspend the order until solution.

Article 7 Order and Delivery

7.1 The parcels are delivered by postal means or private carrier to the adress given by the buyer during the order.

7.2 Shipping costs are included in the invoice according to the choosen delivery option.

7.3 The Seller commits preparing the orders within 15 days after the order's validation.

7.4 The delivery time is given in working days from the release of the parcel by the warehouse.A time extension of the delivery doesn't give right to damages.

7.5 In case of non-delivery due to the carrier, the Seller commits to resend the whole or a part of the order according to this Policy

7.6 The Buyer must check the condition of the parcel and of all the products at the delivery and BEFORE accepting the parcel from the carrier. The Check is considered as done as soon as the buyer or a signatory given by the buyer has signed the delivery note.

7.7 If the Buyer sees an anomaly on the parcel, a tear or a damage, he must check the condition of the products. If the products are damaged, the Buyer must refuse the delivery and indicate on the delivery note « refused Parcel due to opening ar damages ».

7.8 Shipping is free for all orders over 250EUR all over European Union (EU) and Worldwide over 350EUR.

7.9 The details asked by the Seller are necessary to proceed with the delivery and will be only given to the legal partners of the company « Jean et Basile » needed to proceed with the order.

Article 8 : Return & Exchanges

8.1 The Buyer may decide to exercise his/her right of withdrawal within 14 days of receipt of the order.

8.2 The Buyer must notify the Seller of his/her intention to withdraw within this period by e-mail to contact(at)beige-habilleur.com.

8.3 Return shipping is free in the European Union for orders over €250, and worldwide for orders over €350. The Buyer must contact the Seller using the address [email protected], and we will send you a label to stick on the parcel so that you don't have to pay any return postage.

8.4 Exchanges are only offered for the same model in a different size or color. If you wish to exchange for a different model, we ask that you request a refund and place a new order for the new item. All refunds exclude shipping costs.

8.5 Returns must be made at the latest within 14 days of sending your notice of withdrawal.

8.6 The product must be returned in its original packaging with all accessories and labels.

8.7 Returned products must be in perfect condition. No product that is stained, damaged, worn, washed or unfit for sale will be accepted.

8.8 Refunds will be made within 30 days of receipt of returned products by the Buyer.

8.9 Shoes must be tried on a carpet or rug. The shoe and its sole must be in new condition to qualify for a return.

8.10 In the event of rejection, the product will be returned to the Buyer at his expense to the address indicated at the time of order.

8.11 In accordance with article L121-21-8 of the French Consumer Code, the following are excluded from the right of withdrawal: periodicals and magazines, as well as goods made to the consumer's specifications or clearly personalized.

8.12 Products in the magazine and "Made to Order" categories, and all products marked "Made to Order", cannot be returned.

Article 9 : Indisivibility of these terms and conditions

9.1 If one or several terms of these selling conditions are invalidated by a law, a regulation that could apply or after a court ruling, all the other terms would stay valid and practical.

Article 10 : Jurisdiction

10.1 These terms and conditions are obey to french law in terms of content and form. For any dispute, the Buyer must, before any other action, contact the Seller in order to find an out-of-court agreement.